In that case, the rest of the flights would not have been cancelled. Lukacs's Air Passenger Rights group has started a campaign to get the rules around denied boarding changed. He's also urging Canadians to ask federal candidates for next month's election whether they support expanding the definition. He said people can do that by going to his organization's website and clicking on the appropriate form.
As for their luggage being sent on a plane with the owners, WestJet said checked baggage can be transported to the final destination if a guest arrives at the gate past cutoff and there is insufficient time to offload the baggage for an on-time departure. In an email, Transport Canada spokesperson Alexandre Desjardins said there are requirements for baggage to be transported aboard aircraft with the passenger, but exceptions are made in certain situations that may result in the checked baggage being transported separately.
However, she said: "The details of these exceptions cannot be released for security reasons. Desjardins said the agency regularly inspects airlines to ensure they're following the rules and maintain aviation security.
The Corkerys aren't giving up their fight to get reimbursed for the additional car rental and their return flight. They plan to take WestJet to small claims court. Pseudonyms will no longer be permitted. By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Please note that CBC does not endorse the opinions expressed in comments. Comments on this story are moderated according to our Submission Guidelines.
Comments are welcome while open. We reserve the right to close comments at any time. Remember, your attitude can make a huge difference. If your flight is scheduled for later in the day or the next morning, you might as well enjoy the airport facilities or have a nice meal. If you have to book yourself a new flight, you can do so via our website and app. If you are funding the new flight yourself, you might want to investigate rail routes, or the cost of renting a car.
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Read more: WestJet not seeking financial aid from federal government. But the airline industry globally had been grappling with a looming labour shortage even before the pandemic. The pandemic made things worse, Gradek says. Many lower-paid flight attendants have left the industry after the layoffs and shutdowns caused by the health emergency, he says.
But the real personnel crunch is pilots and mechanics, which, according to Gradek, take much longer to train and are only qualified to work with certain aircraft. The pandemic, in particular, has led some older, experienced pilots to opt for earlier retirement, he adds.
The good news, though, is that the flight chaos should subside shortly as summer tourism wanes and the demand for business travels remains well below pre-pandemic levels, he adds. Bernice McKenzie, a Windsor, Ont. In a complaint filed with Air Canada, McKenzie wrote that when she phoned the Air Canada customer service she remembers being told the wait time would be five or seven hours.
McKenzie also reached out to Air Canada on Twitter, but the thread shows she did not receive an answer until around 7. I was not offered any form of payment to give up my seat. McKenzie says she eventually drove herself to Toronto, booked herself on a flight to Detroit on Delta Air Lines and rebooked the rest of her journey to New Orleans. Read more: Booking or changing a flight? Here are the rules for major Canadian airlines.
In Fort McMurray, Alta. The plan was for Tinkess, his wife and two children to fly to Calgary, where they would join up with his mother and continue their trip to Nanaimo, B.
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